- Joined
- Apr 8, 2014
- Messages
- 8,105
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Ok, I can't entirely blame this on Obama, a lot of it is United Healthcare, but it is precipitated by the cost controls and the fact that there are so many new enrollees who aren't being properly informed and who also either aren't paying their premiums, or don't understand that they have huge deductibles so they are still going to pay a shitload of money.
I have spent about 5 hours on the phone today trying to rectify a billing mistake that cause my policy to be terminated. The day after we had to take my son to the ER in the middle of the night because he was having trouble breathing. A week after my daughter's well appointment where she received a rather expensive vaccine.
Soooo...
I have spent almost 6000 in premiums over the last 6 months.
My dental "coverage" did not cover the kind of filling my daughter needed in a back tooth (the dentist told me the metal filling she had previously caused her tooth to break, so he needed to do a large resin one in that tooth and another...to the tune of 500.00. My Obamacare policy considers this cosmetic).
I was billed twice in November because I called and asked why the automatic payment hadn't gone through, and I was told it wasn't set up. I paid the premium and two days later the automatic payment went through. They told me they would refund the premium but never did...they applied it to the December premium...I said **** it and left it that way. For some inexplicable reason they decided to refund the premium two days ago...causing my December premium to show up as unpaid...causing my policy to be terminated as of January 31. 4 months after I paid my premium...twice.
I have been on hold for hours with a foreign call center, spoken to three "escalation specialists", been disconnected 3 times and had to hang up myself twice after being on hold for over 30 minutes. Finally got someone who took my premium payment for that month and the current month, told me my policy would be reinstated. 1800 taken out of my bank account, two days later, policy still showing terminated. Another whole day on the phone, getting no where.
Did I mention I have never received a bill, late notice, cancellation notice, email, letter, phone call or anything.
Looking forward to another long day on the phone getting nothing accomplished tomorrow.
I have spent about 5 hours on the phone today trying to rectify a billing mistake that cause my policy to be terminated. The day after we had to take my son to the ER in the middle of the night because he was having trouble breathing. A week after my daughter's well appointment where she received a rather expensive vaccine.
Soooo...
I have spent almost 6000 in premiums over the last 6 months.
My dental "coverage" did not cover the kind of filling my daughter needed in a back tooth (the dentist told me the metal filling she had previously caused her tooth to break, so he needed to do a large resin one in that tooth and another...to the tune of 500.00. My Obamacare policy considers this cosmetic).
I was billed twice in November because I called and asked why the automatic payment hadn't gone through, and I was told it wasn't set up. I paid the premium and two days later the automatic payment went through. They told me they would refund the premium but never did...they applied it to the December premium...I said **** it and left it that way. For some inexplicable reason they decided to refund the premium two days ago...causing my December premium to show up as unpaid...causing my policy to be terminated as of January 31. 4 months after I paid my premium...twice.
I have been on hold for hours with a foreign call center, spoken to three "escalation specialists", been disconnected 3 times and had to hang up myself twice after being on hold for over 30 minutes. Finally got someone who took my premium payment for that month and the current month, told me my policy would be reinstated. 1800 taken out of my bank account, two days later, policy still showing terminated. Another whole day on the phone, getting no where.
Did I mention I have never received a bill, late notice, cancellation notice, email, letter, phone call or anything.
Looking forward to another long day on the phone getting nothing accomplished tomorrow.
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